ITIL · SLA intelligence
Live /sla/dashboard aggregates, breach watchlist, and group-ranked posture. Platform tab lists policies, instances API, and lifecycle events.
SLA intelligence
Radar of SLA posture, group-ranked performance, and breach forecasting hooks (live data from /sla/dashboard).
Axis load — normalized bar lengths
Open (non-MET) instances: —
From dashboard aggregation
Instances by due time — reevaluate from API