HomeAIMapLogSigIncPrbChgSLASRRelKbCIOnbGrpDLNtfEvt
Alerts

ITIL · SLA intelligence

Predictive commitment health & group performance

Live /sla/dashboard aggregates, breach watchlist, and group-ranked posture. Platform tab lists policies, instances API, and lifecycle events.

SLA intelligence

Predictive commitment health

Radar of SLA posture, group-ranked performance, and breach forecasting hooks (live data from /sla/dashboard).

SLA health radar

Axis load — normalized bar lengths

  • ON TRACK0
  • AT RISK0
  • BREACHED0
  • PAUSED0
  • MET0

Open (non-MET) instances:

Group-wise SLA performance

From dashboard aggregation

  • No team-linked incidents in SLA scope.

Predictive breach watchlist

Instances by due time — reevaluate from API