Enterprise Memory Fabric

Structured + semantic memory tied to the live graph — not a static KB silo.

Memory updates from resolved situations and agent traces. · API module: Knowledge Management

Entities

KnowledgeArticle
title, body, status DRAFT|REVIEW|PUBLISHED|RETIRED, version.
elitsm_knowledge_articles
KnowledgeEntityLink
Polymorphic link: incident | problem | change_request + entityId.
elitsm_knowledge_entity_links